Store Manager Baldwin Wi

Dollar General•Baldwin, WI
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, compliant with company policies and labor laws, and maintained as a clean, organized, safe, and secure environment. The Store Manager oversees employee hiring, training, performance, and development; inventory and merchandise presentation; customer service; cash handling and store security; and required paperwork and documentation. The position requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It involves regularly driving or providing personal transportation for bank deposits and occasionally attending management meetings or visiting other Dollar General stores. The environment is fast-paced with moderate noise, and may occasionally involve exposure to outdoor weather.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle varied situations where limited standardization exists.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Frequent walking and standing, bending, stooping, and kneeling.
  • Ability to frequently handle merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
  • Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb occasionally using a ladder.
  • Ability to regularly drive or provide own transportation for bank deposits and occasional work-related travel.

Nice To Haves

  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
  • Conduct performance evaluations, identify performance gaps, provide counseling or other solutions, and make recommendations regarding pay rates and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and personally close it at least twice per week.
  • Review operating statements for business trends, including sales, profitability, and inventory turn, as well as expense control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review the ordering plan, seasonal direction, and inventory issues weekly, and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized, safe, and secure store and ensure it has the tools needed for required tasks.
  • Ensure employee compliance with company policies and procedures in the Standard Operating Procedures manual, Employee Handbook, and company communications.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Regularly drive or provide personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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