Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. The Store Manager will recruit, select and retain qualified employees according to federal and state labor laws and company policies, ensuring the store is properly staffed. They will provide proper training for employees, conduct performance evaluations, and identify gaps for appropriate solutions and/or counseling, up to and including termination. Recommendations regarding employee pay rate and advancement will be made. The Store Manager will communicate performance, conduct and safety expectations regularly, and coordinate meetings and events to encourage safety, security and policies. They will ensure that the store is appropriately staffed and effectively opened and closed each day, personally opening the store a minimum of two times per week and closing the store a minimum of two times per week. Evaluating operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors is a key responsibility. Ordering to ensure the meeting or exceeding of in-stock targets, reviewing the ordering plan, seasonal direction and inventory management issues on a weekly basis, and following up on Basic Stock Replenishment (BSR)/cycle counts are also crucial. Facilitating the efficient staging, stocking and storage of merchandise by following defined company work processes, and ensuring that all merchandise is presented according to established practices, utilizing merchandise fixtures properly including presentation, product pricing and signage are essential. Maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls, and ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures are required. Providing superior customer service leadership, maintaining a clean, well-organized store, and facilitating a safe and secure working and shopping environment are also key duties. Ensuring that the store is adequately equipped with tools necessary to perform required tasks, following company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications, and ensuring employee compliance are also part of the role. Completing all paperwork and documentation according to guidelines and deadlines is also required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED