Store Manager - Dgpp - Denton, Nc Store #30100

Dollar General•Denton, NC

15h

About The Position

The Store Manager oversees all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role is responsible for ensuring that store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy and frozen foods. The manager reviews store operating statements, ordering plans, and business trends; manages the store budget and inventory; and ensures compliance with company policies, operating procedures, and merchandising practices. The role recruits, hires, trains, schedules, supervises, and evaluates employees, while addressing performance and conduct issues. The Store Manager also maintains safety, food-handling, sanitation, security, and cash-control standards; leads customer service; communicates company initiatives; and completes required documentation.

Requirements

High school diploma or equivalent.
Five or more years of retail store experience is preferred; experience should include at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.
Valid driver's license.
Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash-register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices consistent with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain the required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing data and information.
Ability to perform addition, subtraction, multiplication, division, and percentage calculations.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory-management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations related to store operations and business relationships.

Nice To Haves

Post-secondary business school training.
Five or more years of retail store experience, including one to two years as a store manager or in a similar retail grocery or equivalent operation.

Responsibilities

Oversee all employees and store processes, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service.
Review operating statements to identify sales, profitability, expense-control, and shrink trends, and maintain positive business performance.
Ensure compliance with company standard operating procedures, policies, and work processes.
Review advertising and planner ordering plans and perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure in-stock targets are met or exceeded and validate Find-Fill processes and the seven-day workflow.
Facilitate merchandise staging, stocking, and storage, and ensure merchandise presentation, pricing, signage, and fixture use follow established plans and practices.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules and ensure appropriate staffing and timely opening and closing according to posted store hours.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement; and address employee leave requests.
Ensure staff obtain required local and state food-handling certifications.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events that encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Provide customer-service leadership and ensure customer needs and requests are addressed efficiently and in a timely manner; maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.