STORE MANAGER - DGPP - DENTON, NC STORE #30100

Dollar General•Denton, NC

About The Position

The Store Manager oversees all employees and processes in a high-sales-volume retail store carrying food and general merchandise. The role is responsible for ensuring store functions—including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service—are completed efficiently and on time. Food categories include produce, dry foods, meats, and dairy and frozen foods. The manager monitors business performance and operating procedures, manages the store budget and staffing, and ensures compliance with company policies, labor laws, food-handling requirements, and safety standards. The role also leads customer service, employee development, merchandising, inventory and cash controls, and store opening and closing operations.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable laws and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management, merchandising, food handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations relating to store operations and business relationships.
Valid driver's license.

Nice To Haves

Post-secondary business school training.
Five or more years of retail store experience, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Manage all employees and total store processes.
Review operating statements to identify business trends, including sales, profitability, expense control opportunities, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures and policies.
Review advertising and planner ordering plans, as well as perishable and food ordering processes, to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets and validate Find-Fill processes and the seven-day workflow.
Facilitate efficient merchandise staging, stocking, and storage.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices and plans.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash-control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules and ensure appropriate staffing and timely opening and closing based on posted store hours.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement and address employee leave requests.
Ensure staff obtain required local and state food-handling certifications.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events that promote safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Lead superior customer service, address customer needs and requests efficiently, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.