Store Manager

Five Below•Bear, DE

About The Position

The Store Manager leads the store from the sales floor and is responsible for delivering a strong customer experience while managing operations, developing the team, and achieving business results. The role includes setting the pace and priorities for the store, coaching and developing associates, managing labor to business needs and budget, maintaining store presentation and merchandise flow, and modeling sales behaviors. The Store Manager builds a positive, fun, high-performing culture, adapts to changing conditions, and demonstrates integrity and accountability. Success is measured by sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured time for development check-ins, coaching conversations, labor and volume planning, and using Five Below resources and programs. Work is active and floor-based, with frequent movement between the sales floor and stockroom and regular interaction with customers, managers, and coworkers.

Requirements

High school graduate or equivalent.
At least 18 years old.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results is listed under What You Bring to the Team.
Experience managing a store or large department; retail experience is preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to perform the essential job functions in compliance with applicable federal, state, and local laws.
Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to exchange accurate information with customers, managers, and coworkers in person and by telephone.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise up to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

Retail experience.
Promotion from assistant or co-manager roles.

Responsibilities

Lead the store from the sales floor and set the pace and priorities for daily operations.
Coach, provide feedback to, celebrate, and develop associates and build a high-performing team.
Manage store operations, including merchandise freight flow, store zones, and operational priorities.
Manage labor, flexing staffing to match business needs and staying on budget.
Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
Create a positive, fun, high-performing team culture.
Adapt to changing circumstances and take ownership of outcomes with integrity.
Conduct development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store success.
Ensure operational execution and compliance.