Store Manager - Glenville, Wv Store #9426

Dollar General•Glenville, WV

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures effective daily store operations, appropriate staffing, adherence to company procedures, accurate inventory and financial controls, and a safe, organized shopping and working environment. The position involves frequent walking or standing, bending, stooping, and kneeling. It includes some handling of merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, and occasional step-ladder climbing up to six feet. The work takes place in a fast-paced environment with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events to encourage safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise using established company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, product pricing, and signage.
  • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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