Store Manager - Greenville, Sc Store #10162

Dollar General•Greenville, SC

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, training, performance, store operations, inventory, merchandising, customer service, cash and security controls, safety, and required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing and bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds, with occasional lifting up to 55 pounds; and occasional ladder climbing to six feet. The work takes place in a fast-paced environment with moderate noise, occasional outdoor weather exposure, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
Ability to regularly drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
Ability to frequently walk or stand and bend, stoop, and kneel; handle merchandise and equipment; lift up to 40 pounds and occasionally up to 55 pounds; and occasionally climb a step ladder to six feet.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day, personally opening at least twice per week and closing at least twice per week.
Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment (BSR) and cycle counts.
Oversee merchandise staging, stocking, and storage in accordance with Company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure work and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.