STORE MANAGER in GREENVILLE SC

Dollar General•Greenville, SC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, opened and closed, well presented, secure, and operated in accordance with company policies and procedures. The manager recruits, hires, trains, evaluates, and develops employees; monitors store performance and operating statements; manages ordering, inventory, merchandise presentation, cash controls, and paperwork; and provides leadership in customer service, safety, and store organization. The position also requires regular store opening and closing duties, bank deposits, and occasional travel to management meetings or other Dollar General stores.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to use IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Organization and attention to detail, with the ability to solve problems in situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk, stand, bend, stoop, kneel, handle merchandise and equipment, and properly lift up to 40 pounds; occasional lifting up to 55 pounds.
  • Ability to occasionally climb using a ladder and regularly drive or provide personal transportation for bank deposits.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, hire, train, and retain qualified employees in compliance with labor laws and company policies.
  • Conduct performance evaluations, identify employee performance gaps, provide counseling, and recommend pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events.
  • Ensure the store is adequately staffed and opened and closed effectively; personally open and close the store at least twice per week for each duty.
  • Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, and Basic Stock Replenishment and cycle counts.
  • Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
  • Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Lead superior customer service and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Enforce company policies and procedures and complete paperwork and documentation according to guidelines and deadlines.
  • Make bank deposits using own transportation and occasionally travel to management meetings or other Dollar General stores.
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