STORE MANAGER - OCEAN SPRINGS, MS STORE #15306

Dollar General•Ocean Springs, MS

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures the store is appropriately staffed, operates effectively, maintains accurate inventory and financial controls, delivers strong customer service, and complies with Company policies and procedures. The manager recruits, selects, trains, evaluates, and retains employees; communicates performance, conduct, and safety expectations; and makes recommendations about pay and advancement. The role includes opening the store at least twice per week and closing it at least twice per week, reviewing operating statements and inventory activity, maintaining store presentation and safety, completing required documentation, and driving their own vehicle for meetings, visits to other Dollar General stores, and deposits. Working conditions include frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. The work takes place in a fast-paced environment with moderate noise. Occasional step-ladder climbing up to six feet is required.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations and coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is staffed and opened and closed effectively; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage by following Company processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, product pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.