Store Manager In North Ridgeville Oh

Dollar General•North Ridgeville, OH

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, merchandise is available and presented according to company practices, inventory and cash controls are maintained, and customers receive superior service. The Store Manager also supports a safe, secure, clean, and well-organized working and shopping environment while ensuring compliance with company policies and applicable labor laws.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand, bend, stoop, and kneel; frequently handle merchandise and equipment; regularly lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb using a ladder.
  • Ability to regularly drive or provide own transportation for bank deposits and occasional meetings or visits to other stores.

Nice To Haves

  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.
  • Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

  • Recruit, select, hire, train, evaluate, and retain qualified employees; address performance gaps through appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events concerning safety, security, and policies.
  • Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, including sales, profitability, and turn, as well as expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including proper fixture use, product pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in superior customer service.
  • Maintain a clean, organized, safe, and secure store, and ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.
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