Store Manager, Mount Kisco

KnitWell Group • Chico, NY

2d

About The Position

The Store Manager leads the store team, builds community connections, and shapes a seamless customer experience. The role fosters a welcoming environment for associates and customers and is accountable for store performance, coaching and developing the team, and delivering personalized experiences that reflect the company’s culture of hospitality.

The Store Manager defines a customer-centered vision and strategy, drives operational excellence and business results, manages the store’s financial performance, payroll, and schedules, and maintains an inspiring store environment that reflects brand standards. The position also communicates brand priorities, ensures compliance with company policies and practices, and builds community connections through sponsored events and other initiatives.

Requirements

• Must be at least 18 years old.
• At least 5 years of retail management experience, including 2 years in a Store Manager position.
• Flexible availability, including nights, weekends, and holidays.
• Passion for the brand, fashion, and empowering confidence.
• Ownership mindset and leads by example.
• High level of accountability and initiative.
• Effective leadership, people management, and communication skills.
• Collaborative leadership style that invests in developing talent.
• Strong business acumen and ability to drive results through reporting analysis and strategic planning.
• Action-oriented approach to organizing, delegating, and prioritizing assignments to meet deadlines.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Define a clear vision and strategy that prioritizes a customer-centered culture, operational excellence, and business results.
• Hire, develop, and coach an effective retail team to deliver a customer-centered experience.
• Own the store’s financial performance, manage payroll and schedules, and achieve sales goals.
• Communicate expectations, provide guidance and feedback, and empower team members.
• Use store reporting to create action plans that improve metrics and support effective business operations.
• Maintain a visually inspiring store environment that reflects brand standards.
• Share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with company policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed