Pet Store Manager

Coborn's, Inc. • Otsego, MN

5d • Onsite

About The Position

As a franchise location of Pet Supplies Plus, this store will work with pets and fellow pet lovers, and be an integral part of the community. Pet Supplies Plus is focused on making it easier to get better products for your pet(s). This easy to navigate store will offer a wise assortment of natural foods, hard goods, and pet services. Friendly, knowledgeable staff will get to know each pet and their owner by name and provide playful store experiences. The stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly. In addition to selling supplies for pet owners in the community, this location will provide grooming and washing services.

We are on the search for a positive, motivated and pet-loving leader to join our team as the Store Manager for our brand new location! As the Store Manager you will build your team from the ground up, partnering closely with our Franchise Operations Manager to ensure the right roles are posted and hired for prior to store opening. You will actively participate and lead various projects and initiatives to ensure our new Pet Supplies Plus store is ready for grand opening day. You will create a fun, positive environment for your team and guests and build a reputation for knowledgeable, trustworthy, and petcentric service in our community! You will provide exceptional service at every opportunity during your work day and analyze your store sales results and develop plans to maximize sales, guest engagement, and employee productivity.

Requirements

• Individuals must be at least 18 years of age or older
• A passion for working with both animals and people
• Previous pet store management or retail leadership experience is welcomed, but training is available for the right person.

Responsibilities

• Adhering to operational policies and procedures (animal care, safety, cleanliness and security) that ensure exceptions service is provided to our guests
• Achieving strong store audit and neighbor engagement scores which promote our brand
• Using broad business knowledge to affect store results, including sales (pet grooming and other services as applicable), loyalty program membership, and guest engagement while operating within budget
• Ensuring work schedules are created to maximize productivity and guest engagement
• Promoting employee engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals
• Maintaining a fully staffed team and leading recruiting and onboarding for all levels in the store
• Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members
• Connecting with community organizations to partner on events and marketing opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed