1441- Store Manager

Five Below•Pismo Beach, CA

1d•$24 - $31

About The Position

The Store Manager leads store operations, team development, and customer experience at Five Below. This hands-on leader works on the sales floor to set the pace, coach associates, maintain operational priorities, manage labor, and drive sales while building a positive, high-performing team culture. The role requires adapting to changing business needs and taking accountability for store outcomes. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The Store Manager spends time on development check-ins, coaching conversations, labor and volume planning, and using Five Below resources and programs. The work involves frequent movement around the sales floor and stockroom, communication with customers and coworkers, and use of store equipment. A flexible schedule including days, evenings, weekends, and holidays is required.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
Five to ten or more years of leadership experience leading teams and delivering results; the posting also lists a minimum of three years of management experience as preferred.
Experience managing a store or large department.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to communicate and exchange accurate information with customers, managers, and coworkers.

Nice To Haves

Retail management experience.
Promotion from assistant manager or co-manager roles.
Experience in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

Lead the store from the sales floor and serve as its visible representative.
Coach, develop, provide feedback to, and recognize associates.
Oversee store operations, including freight flow, floor zones, and priorities.
Manage labor and adjust staffing to business needs while staying on budget.
Drive sales by modeling selling behaviors and guiding the team in customer service.
Build a positive, fun, and high-performing team culture.
Adapt to changing conditions and business needs.
Act with integrity and take ownership of outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store performance.
Meet goals for sales and labor, customer satisfaction, scorecard performance, team development and retention, and operational execution and compliance.