STORE MANAGER - DGPP - JEFFERSON, TX STORE #8908

Dollar General•Jefferson, TX

About The Position

The Store Manager is responsible for managing all employees and processes in a high-sales-volume retail store that sells food and general merchandise. The role oversees timely and efficient store operations, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager monitors operating results and business trends, maintains compliance with company policies and procedures, manages the store budget, and oversees inventory, merchandising, food handling, safety, sanitation, and security. The role recruits, hires, trains, schedules, coaches, and evaluates employees; ensures the store is appropriately staffed and operates according to posted hours; and communicates corporate and area initiatives. The manager also represents the store to government regulatory agencies, maintains customer contact, ensures store equipment is functional, and completes required documentation on time. The position involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and regular driving of the employee’s own vehicle for meetings, visits to other stores, and deposits. The environment is fast-paced with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional ladder climbing up to six feet is required.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions and generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements; ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for corporate communications, merchandise signage, and obtaining and emailing information.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively verbally and in writing to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
Valid driver’s license.
High school diploma or equivalent.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements to identify business trends, including sales, profitability, expense control opportunities, and potential shrink improvements; maintain positive trends and ensure compliance with company procedures and policies.
Review advertising/planner ordering plans and perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets; validate Find-Fill processes and the seven-day workflow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise is presented according to established practices and plans, including proper fixture use, pricing, and signage.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules; ensure appropriate staffing and timely opening and closing according to posted store hours.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement; and address employee leave requests appropriately.
Ensure staff obtain required local and state food-handling certifications.
Maintain safety, food-handling, and sanitation standards; plan and lead staff meetings and events that encourage safety, security, and policy compliance.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives related to human resources, products, pricing, and merchandise presentation.
Provide customer service leadership, address customer needs and requests efficiently, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional, and recommend additional or alternative equipment when needed.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to attend meetings, travel to other Dollar General stores, and make deposits.