Store Manager, Atlanta

The Black Tux•Atlanta, GA

10h•Onsite

About The Position

The Black Tux is looking for an engaging Retail Store Manager to help us build our retail presence in Atlanta. The candidate will work with the Retail Director to develop the foundation for our retail business and community presence. We are looking for an individual who can work in a fast-paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an amazing customer experience and ensure that the store exceeds performance targets, and maintains brand consistency.

Requirements

3 – 5 years of retail or hospitality experience (supervisory or manager level preferred)
Experienced in hiring and managing a team
Highly effective in written and verbal communication
Put an emphasis on exceptional customer service
Willingness to travel occasionally for training, company conferences, or to support store launches
Experience working in menswear and/or a startup, preferably
Kind, collaborative, and creative
Takes pride in work and accountability for success or failure
Customer experience is at the heart of everything you do
Humble, inclusive, and respectful

Nice To Haves

BA/BS degree
Innovative, positive, proactive team player
Love having tons of fun at work, and unafraid of putting in long hours when necessary

Responsibilities

Understand and communicate The Black Tux’s values and brand philosophy to customers and staff
Exemplify excellence on the sales floor by actively engaging in the sales process to demonstrate techniques for the team
Optimize processes to make things run more efficiently and smoothly
Analyze sales data to identify trends and areas for improvement across the area
Manage scheduling and time-off matters for all retail store associates
Manage all operations, budgeting, planning, and visual merchandising
Coordinate periodic store events with The Black Tux marketing and business development teams
Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety
Assist with Showroom or Nordstrom Shop in Shop launches as the business requires
Help recruit and build a great team of retail associates
Provide ongoing training and development for all team members
Provide a seamless Customer Experience across our CX tools

Benefits

Competitive medical, dental, vision, and disability plans
Option to participate in a 401(k) plan through Betterment
Flexible paid time off and paid holidays
Monthly cell phone reimbursement
Monthly wellness stipend
6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
One Medical and Wellhub (Gympass) membership
Employee engagement, cultural events, and trainings
Discounts on garment rental and purchases for you, your partner, and friends & family
Annual compensation review process