STORE MANAGER - ASHLAND, VA STORE #3983
About The Position
The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is appropriately staffed, opens and closes effectively, and meets company standards for customer service, merchandising, inventory, security, safety, and documentation. The role includes frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional ladder climbing up to six feet. The work takes place in a fast-paced, moderately noisy environment, with occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits. A high school diploma or equivalent and one year of retail management experience are preferred. A valid driver’s license is required. Dollar General offers benefit programs that may include health insurance options, supplemental programs, a 401(k) Savings Plan, paid sick leave where required by law, vacation, and paid maternity and parental leave. Eligibility and waiting periods may apply. The position may also be eligible for short-term incentives based on individual and/or company performance.
Requirements
- Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling, cashier accountability, and deposit-control procedures.
- Ability to perform cash register functions and generate reports.
- Knowledge of inventory management and merchandising practices.
- Effective oral and written communication skills.
- Effective interpersonal skills.
- Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
- Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
- Good organizational skills and attention to detail.
- Ability to solve problems and handle a variety of situations.
- Valid driver’s license.
Nice To Haves
- High school diploma or equivalent.
- One year of management experience in a retail environment.
Responsibilities
- Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate staffing.
- Train employees, conduct performance evaluations, identify performance gaps, provide counseling or other solutions, and make termination decisions when appropriate.
- Recommend employee pay rates and advancement.
- Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and company policies.
- Ensure the store is properly staffed and opened and closed each day; personally open at least twice and close at least twice per week.
- Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
- Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
- Oversee merchandise staging, stocking, and storage in accordance with company processes.
- Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
- Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
- Provide leadership in delivering superior customer service.
- Maintain a clean, organized store and a safe, secure environment for employees and shoppers.
- Ensure the store has the tools necessary to perform required tasks.
- Follow company policies and procedures and ensure employee compliance.
- Complete paperwork and documentation according to guidelines and deadlines.
- Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
Benefits
- Health insurance coverage options
- Supplemental benefit programs
- 401(k) Savings Plan
- Paid sick leave where required by law
- Vacation
- Paid maternity and parental leave
- Potential short-term incentive opportunities based on individual and/or company performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
