Store Manager - Paducah, Ky Store #4146

Dollar General•Paducah, KY

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance management, staffing, and compliance with company policies and applicable labor laws. The manager monitors operating results, sales, profitability, expenses, inventory, and shrink; places and reviews orders; ensures merchandise is staged, stocked, stored, priced, and presented according to company practices; and maintains accurate inventory and financial controls. The role also leads customer service, store safety and security, cleanliness, opening and closing operations, required documentation, and employee adherence to company procedures. The work involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional climbing, driving, and exposure to weather, cleaning solutions, and freezer temperatures. The environment is fast-paced with moderate noise.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.
  • High school diploma or equivalent is preferred.
  • One year of management experience in a retail environment is preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and BSR/cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company work processes.
  • Ensure merchandise presentation, fixture use, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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