Brown Deer Store Manager

Smokin Jack Bbq • Milwaukee, WI

6d

About The Position

Smokin' Jack BBQ is seeking a passionate and experienced Store Manager to oversee the daily operations of its Brown Deer BBQ restaurant. The role is responsible for smooth restaurant operations, excellent customer service, team leadership, and driving sales, while maintaining cleanliness, inventory, budgeting, and the company’s standards.

Requirements

• Proven experience as a restaurant manager or in a similar role in the food and beverage industry.
• At least 5 years of experience in a full-service kitchen.
• Strong leadership, organizational, and communication skills.
• Excellent customer service skills and the ability to resolve conflicts professionally.
• Experience with budgeting and financial management.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• High school diploma or equivalent.

Nice To Haves

• Knowledge of food safety regulations and restaurant management software.
• Degree in hospitality management.

Responsibilities

• Oversee day-to-day restaurant operations and ensure a high level of service and quality.
• Supervise, train, motivate, schedule, and manage staff to ensure adequate staffing and excellent customer experiences.
• Monitor and maintain inventory, order supplies, manage food costs, and reduce waste.
• Handle customer complaints and concerns, maintain a friendly atmosphere, and implement strategies to improve customer experience and loyalty.
• Prepare and manage budgets, track sales, expenses, and profitability, and work toward financial goals.
• Develop and implement strategies to increase revenue and reduce costs.
• Hire, train, and evaluate staff; conduct performance reviews and provide feedback.
• Lead by example in maintaining a clean, safe, and organized work environment.
• Ensure compliance with food safety regulations, sanitation standards, and workplace health and safety guidelines.
• Conduct regular audits and inspections to maintain cleanliness and safety.
• Assist with developing and executing local marketing strategies and promotions.
• Monitor industry trends and incorporate ideas to keep the restaurant fresh and competitive.

Benefits

• Competitive salary and performance-based bonuses.
• Employee discounts on food and merchandise.
• Opportunities for advancement in a growing company.
• Paid time off and health benefits (if applicable).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED