Store Manager In Lakeland Fl

Dollar General•Lakeland, FL
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed properly, merchandise and inventory are managed accurately, financial and security controls are followed, and customers receive superior service. The Store Manager also maintains a clean, organized, safe store and ensures compliance with company procedures and applicable labor laws.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to walk and stand frequently; bend, stoop, and kneel frequently; handle merchandise and equipment; regularly lift up to 40 pounds and occasionally lift up to 55 pounds; and occasionally climb using a ladder.
  • Regular access to transportation for work-related driving.

Nice To Haves

  • Bilingual Spanish skills may be preferred at certain store locations.
  • High school diploma or equivalent is strongly preferred.
  • One year of management experience in a retail environment is preferred.

Responsibilities

  • Recruit, select, retain, train, evaluate, and develop employees; address performance gaps through appropriate solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that reinforce safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify sales, profitability, inventory-turn trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure environment for employees and customers.
  • Ensure the store has the tools required to perform tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits and, occasionally, management meetings and visits to other Dollar General stores.
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