Store Manager, Battlefield Mall

KnitWell Group • Springfield, MO

2d

About The Position

The Store Manager leads the store team, serves customers, and drives sales growth. The role is responsible for increasing store business results while coaching and developing the team to create exceptional customer experiences. The Store Manager champions a culture of inclusivity with associates and customers and leads store activities to achieve business goals, including financial objectives.

Requirements

• 1–3 years of specialty retail experience.
• Prior management experience.
• High school diploma or equivalent.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to read, write, and communicate in English.
• Proficiency with technology, including the ability to operate store systems accurately.

Nice To Haves

• Specialty retail management experience preferred.

Responsibilities

• Cultivate an inclusive and welcoming environment for customers and associates.
• Use collaboration and communication skills to problem-solve, adapt, and lead the team to meet customer and business needs.
• Lead and direct store activities to achieve business goals, including financial objectives.
• Drive store performance through compliance with brand standards for operational controls, asset protection, merchandising, and store procedures.
• Lead by example on the sales floor by engaging with customers, understanding their needs, and supporting their shopping experiences.
• Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
• Partner with store leaders to hire and develop a high-performing team.
• Create positive associate experiences through recognition, coaching, and professional development.
• Promote community involvement by supporting in-store events and philanthropic initiatives.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED