Store Manager

Sleep Number•Sherman, TX

About The Position

Sleep Number is hiring a Store Manager to lead a retail sales team and deliver personalized sleep wellness solutions. The role combines customer relationship-building and product sales with responsibility for store operations, recruiting, training, team performance, and local market awareness. Managers use Sleep Number’s sales process and tools to understand customers’ needs, recommend products, and build lasting customer relationships while holding themselves and the team accountable for exceeding sales goals. This is an opportunity to develop a retail sales career in a team-oriented environment with proprietary products, sales training, and performance-based compensation. The position requires a flexible schedule that includes typical retail evening and weekend hours. Most team members earn $80,000–$94,000 annually, though actual earnings vary and are not guaranteed. Compensation includes a $22-per-hour base rate, uncapped commission, and bonus potential.

Requirements

At least 3 years of proven sales management or team leadership experience, with a track record of meeting and exceeding goals; high-end or specialty retail experience is preferred.
Prior success recruiting, training, engaging, and retaining top talent.
Ability to use technology for store operations and sales presentations, including POS systems and interactive demonstrations.
Ability to lead by example in a fast-paced, growth-oriented work environment and commitment to continuous improvement.
Motivation to work under a pay-for-performance compensation plan.
Ability to work a flexible schedule, including evenings and weekends.
Authorization to work in the United States.
English-language proficiency.
High school diploma or equivalent.

Nice To Haves

Experience in a high-end or specialty sales environment.
Technology engagement and early adoption.
Second-language skills.
Additional education and training.

Responsibilities

Ensure a world-class customer experience.
Use the sales process to identify customers’ sleep needs and guide them through Sleep Number product selections.
Communicate product features and benefits, promotional information, and store procedures effectively.
Provide timely and relevant follow-up to customers and coaching to employees.
Lead store operations, recruiting, management, training, and sales functions.
Support productivity, compliance with company policies, and team effectiveness.
Use company programs and tools to build local market awareness and drive store traffic.
Hold self and the team accountable for sales goals and for becoming trusted, successful Sleep Experts.