7 Leaves Cafe Store Manager

7 Leaves Cafe • Orange, CA

3d • Onsite

About The Position

7 Leaves Café is a growing coffee and tea shop chain looking for a Store Manager to lead one of their locations. This role is ideal for individuals seeking their first leadership position or those with existing management experience. The Store Manager will be responsible for shaping the store's culture, developing team members, and enhancing the guest experience. The company is expanding and offers opportunities for authentic leadership, rapid growth, and meaningful contribution. The Store Manager will oversee all aspects of store performance, including people leadership, operations, guest experience, and financial results. This role requires a hands-on leader who is comfortable making decisions, coaching in real time, and holding themselves and others accountable. Success in this role means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering closely with District Managers to achieve business goals.

Requirements

• At least 1 year of customer service or retail management experience.
• Excellent communication, problem-solving, interpersonal, and organizational skills.
• Strong leadership skills and ability to coach and develop team members.
• Strong team well-being and sales-focused mindset.
• Eager to learn and build on constructive feedback.
• Able to manage store operations independently and effectively in a fast-paced environment.
• Able to manage multiple situations simultaneously and ensure established service levels are achieved at all times.
• Possess the ability to deliver constructive feedback and guide conflict resolution.
• Able to develop and grow future leaders for the organization.
• Prolonged periods of standing, stooping, and walking.
• Must be able to regularly lift at least 45 lbs.

Responsibilities

• Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
• Increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; create action plans to drive success.
• Nurture and coach team members for personal and professional growth, setting and monitoring personal goals, holding team members accountable, and maintaining a "customer comes first" attitude.
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
• Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
• Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
• Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
• Perform other duties as assigned.

Benefits

• Team Member Discounts
• Medical, dental, and vision plans available for eligible team members
• Leadership Development - Hands-on training, mentorship, and professional growth pathways
• A Supportive, Creative Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed