Store Manager - Savannah Tanger
About The Position
The Store Manager leads the Sephora store at Savannah Tanger, overseeing daily operations and delivering an elevated client experience while driving sales and profitability in a high-volume environment. The role sets direction for the store, develops and coaches a diverse team, recruits and onboards talent, and cultivates an inclusive, accountable store culture. The Store Manager provides performance feedback and mentorship, fosters continuous learning, resolves client concerns, and promotes loyalty and personalized service. The role also maintains store presentation and compliance with policies and brand guidelines, while optimizing inventory and staffing resources to support business results. This position is on-site at 200 Tanger Outlets Blvd, Savannah, Georgia, and requires availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a Store Manager in high-volume, complex retail or hospitality environments.
- Ability to set strategic direction, champion store culture, drive store results, and execute business plans to achieve targets.
- Strong recruiting, leadership, coaching, and talent-development abilities.
- Strong business acumen and ability to foster an energetic, collaborative atmosphere.
- Exceptional communication and interpersonal skills, including the ability to build trust with teams and senior leaders, manage conflict, and facilitate complex discussions.
- Passion for mentoring and developing others through coaching, feedback, and a culture of learning and accountability.
- Experience creating personalized client experiences that build loyalty and satisfaction while balancing operations and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Oversee daily store operations and deliver a seamless, elevated client experience while driving sales and profitability.
- Lead, coach, inspire, and empower a diverse team to foster growth, accountability, and achievement of performance goals.
- Attract, recruit, and onboard talent to build an inclusive team that reflects Sephora’s values and delivers signature client service.
- Conduct performance appraisals and provide real-time feedback and mentorship to support team members’ development and engagement.
- Promote continuous learning through coaching, open dialogue, and access to development resources.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources, adapting to shifting priorities and business opportunities.
- Set strategic direction, champion store culture, and execute business plans to achieve store targets.
Benefits
- Medical, dental, and vision coverage
- Company-paid disability and life insurance
- 401(k) with 4% match
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs
- Student Debt Retirement plan, with eligible student loan payments qualifying for the Sephora 401(k) match
- Paid vacation and sick time, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or gratis and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
