STORE MANAGER in Indianola Mississippi

Dollar General•Indianola, MS

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed each day, and operated in accordance with company policies, procedures, and applicable labor laws. The manager personally opens the store at least twice per week and personally closes it at least twice per week. The Store Manager oversees employee recruitment, selection, retention, training, performance evaluation, and development, and may recommend pay rates and advancement. The role monitors store performance and operating statements, manages inventory and merchandise presentation, maintains financial integrity and cash controls, and provides leadership in customer service. The manager also maintains a clean, organized, safe, and secure store, ensures required tools and equipment are available, and completes paperwork and documentation according to company guidelines and deadlines. The position regularly involves walking, standing, bending, stooping, kneeling, handling merchandise and equipment, lifting, and occasional ladder climbing. It also requires driving or providing personal transportation for bank deposits and occasional meetings or visits to other Dollar General stores. The work environment is fast-paced with moderate noise, and there may be occasional exposure to outdoor weather conditions.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally.
Regularly drive or provide personal transportation for bank deposits and occasional work-related meetings or store visits.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

Recruit, select, retain, train, evaluate, and develop qualified employees in accordance with labor laws and company policies.
Identify employee performance gaps and determine appropriate solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly staffed and opened and closed each day; personally open at least twice weekly and close at least twice weekly.
Review operating statements to identify business trends, sales and profitability opportunities, expense controls, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and replenishment or cycle counts.
Facilitate merchandise staging, stocking, and storage according to company processes.
Ensure merchandise presentation, pricing, signage, and use of fixtures follow established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide personal transportation for bank deposits and occasional management meetings or visits to other Dollar General stores.