STORE MANAGER - LAKE CHARLES, LA STORE #13528

Dollar General•Lake Charles, LA

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and operational support. The role oversees hiring, training, performance management, and employee compliance with company policies. It also manages store operations, inventory, merchandising, customer service, cash controls, safety, security, and required paperwork. The manager opens the store at least twice per week and closes it at least twice per week. The position involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional ladder use up to six feet. The work takes place in a fast-paced, moderately noisy retail environment, with occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate staffing.
Train employees, conduct performance evaluations, address performance gaps through solutions or counseling, and take action up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory processes, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.