Store Manager In Lake Charles La

Dollar General•Lake Charles, LA

2d•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed appropriately, operates in accordance with company policies, and provides superior customer service. The Store Manager oversees employee development, store operations, inventory, merchandising, financial controls, safety, and required paperwork.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety controls, including deposits, store keys, and the SAFE program.
Good organizational skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
Regular access to transportation to make bank deposits and travel as required for meetings or store visits.
Frequent walking, standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment; frequent lifting up to 40 pounds and occasional lifting up to 55 pounds; occasional ladder climbing.

Nice To Haves

One year of management experience in a retail environment is preferred.
Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and make recommendations about pay rates and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized, safe, and secure store for employees and customers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Regularly drive or provide personal transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores.