Dual Store Manager

Mejuri•Short Hills, NJ

8d•$100,000 - $105,000•Onsite

About The Position

Since 2015, Mejuri has reimagined fine jewelry as a personal choice rooted in self-expression, shifting it from a traditional gift to a modern necessity. Founded by third-generation jeweler Noura Sakkijha, the brand's ethos is that fine jewelry should not require a special occasion and should never come with guilt, but rather be about celebrating oneself—style, life, and everyday moments. Mejuri engages customers through its online presence, app, and a growing global retail footprint of over 58 stores. The company is committed to responsible sourcing, sustainable practices, and philanthropic initiatives that align with its values and long-term vision.

Requirements

Experience in a high-volume retail environment.
Understanding of the local market and requirements relevant to new store openings.
Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through fast-paced environments.
Demonstrated understanding of service excellence in a consumer environment.
Excellent communication skills.
Deep local knowledge and informed of trends in retail.
Ability to navigate and grow your network to get introductions.
Desire to work in a fast-paced, entrepreneurial environment, understanding the importance of experimentation and iteration.

Nice To Haves

Experience opening a store from scratch.
Experience working at a start-up or fast-growing company.

Responsibilities

Drive the growth and awareness of Mejuri in your store and market.
Lead by example, build motivation, and create an environment that demonstrates Mejuri values.
Be the ultimate brand ambassador, accountable for creating a highly productive store environment that exceeds customer expectations.
Create an engaging and inclusive environment where employees are motivated and supported.
Reflect and celebrate milestones with the team and focus on growing and developing team members.
Manage and provide oversight on all aspects of profit, customer, people, merchandising, and operations in the store.
Partner with various cross-functionals to exceed targets.
Responsible for the financial health and profitability of the store, driving revenue and exceeding targets.
Uphold Mejuri’s customer service model by communicating and training the team.
Maximize results and achievement of Key Performance Indicators (KPIs) by driving own performance and the performance and engagement of the team.
Ensure a positive customer experience and promotion of services like piercing and engraving.
Partner with Operations teams to hold successful inventory and cycle counts.
Ensure teams have proper technology and troubleshooting guidance.
Manage the back-of-house flow to support in-store, phone, or BOPIS sales, ensuring efficiency with packaging and order delivery standards.
Maintain organizational integrity of the back-of-house, including display inventory, sellable inventory, packaging, and supplies.
Proficiently use point-of-sale systems, inventory management software, and other retail technology.
Accountable for mitigating internal, external, and administrative loss of product.
Identify and escalate opportunities, gaps, risks, and roadblocks with urgency, partnering with cross-functional teams to resolve.
Ensure Mejuri brand standards of visual presentation, cleanliness, and functionality.
Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through.
Oversee implementation and maintenance of all retail campaign signage and windows.
Validate the integrity of all display forms, graphics, furniture, and decor items.
Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.
Ensure the right people are in the right positions at the right time and in the right quantities across stores.
Own the sourcing, assessment, and selection of talent to build the necessary infrastructure.
Validate and participate in the successful integration of new talent into store teams.
Validate that team members are completing required training.
Ensure store schedules are supported with high-quality and accurate inputs and uphold responsible live-week management standards.
Validate the regular and accurate assessment of people against performance review criteria and KPIs.
Build healthy relationships with people and establish a positive and engaging work environment.
Adhere to and validate compliance practices and partner with People Operations to resolve escalations.

Benefits

Comprehensive medical, dental, and mental health coverage (US & CA).
Opportunity to utilize 401(k) & commuter benefits plans (US only).
Comprehensive medical benefits including PMI, Cashplan, and Pension program (UK only).
Paid time off – inclusive of vacation and sick days.
4 months of 80% parental leave salary top-up and personalized return to work plans.
Monthly retail bonus program.
Equity program – own a piece of the company and share in our growth.
Regular feedback via performance reviews.
A robust in-house retail learning program.
Generous product discount!