Store Manager

Five Below•Bellevue, WA

About The Position

The Store Manager leads store operations, team development, and customer experience. This role is highly visible on the sales floor and is responsible for building a high-performing team, managing labor and store priorities, driving sales, and maintaining a positive, energetic, and accountable culture. The Store Manager adapts to changing business needs and leads with integrity. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance. The role includes structured time for development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. The position requires a flexible schedule, including days, evenings, weekends, and holidays. Essential physical activities include moving throughout the sales floor and stockroom, occasionally using ladders, frequently bending, kneeling, twisting, and stooping, and lifting, pushing, or pulling up to 25 pounds and moving merchandise to heights of 5–10 feet. The Store Manager must be able to remain stationary and upright for 80% of the time and operate equipment such as ladders, pallet jacks, and handheld devices.

Requirements

At least 18 years old and able to perform essential job functions in compliance with applicable federal, state, and local laws.
High school graduate or equivalent.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department; retail experience is preferred but not required.
Ability to lead in fast-paced, high-volume, or high-complexity store environments.
Excellent verbal and written communication skills.
Ability to multitask and think creatively.
Ability to maintain composure under pressure.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and move merchandise to a height of 5–10 feet.
Ability to operate ladders, pallet jacks, and handheld devices.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move across the sales floor and to and from the stockroom, communicate with customers and coworkers, and discern written and electronic instructions.

Nice To Haves

Promotion from assistant or co-manager roles is a significant plus.
Retail experience managing a store or large department.

Responsibilities

Lead the store with a visible presence and set the pace for store activity.
Coach, provide feedback to, develop, and celebrate associates.
Oversee store operations, including freight flow, store zones, and clear priorities.
Manage labor by adjusting staffing to business needs and staying on budget.
Drive sales on the floor by modeling selling behaviors and guiding the team to deliver a positive customer experience.
Build a positive, fun, and high-performing store culture.
Adapt quickly to changing business needs and priorities.
Act with integrity and take ownership of outcomes.
Plan for success through development check-ins, coaching conversations, and labor and volume planning.
Use Five Below resources and programs to support store performance.
Meet sales, labor, customer satisfaction, scorecard, team development, retention, operational execution, and compliance goals.