STORE MANAGER - ROANOKE, AL STORE #24350

Dollar General•Roanoke, AL

6d•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures appropriate staffing, employee training and performance management, effective store operations, inventory accuracy, financial integrity, customer service, and compliance with company policies and procedures. The manager regularly opens and closes the store, evaluates operating results, manages ordering and inventory, ensures merchandise is presented appropriately, and maintains a clean, safe, and secure environment. The position also requires completing store documentation and using a personal vehicle for meetings, visits to other Dollar General stores, and deposits. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and working in a fast-paced, moderately noisy environment. The role may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers, as well as occasional ladder climbing to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.