Store Manager - Roanoke, Va Store #12994

Dollar General•Roanoke, VA

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures effective store operations, appropriate staffing, customer service, inventory accuracy, financial integrity, and compliance with company policies and procedures. The manager regularly opens and closes the store, oversees employee hiring, training, performance, and workplace expectations, and evaluates operating statements to identify business trends and opportunities. The position also involves maintaining merchandise presentation and inventory, completing store paperwork, keeping the store clean and safe, and ensuring employees have the tools needed for their work. Working conditions include frequent walking or standing, bending, stooping, and kneeling; some merchandise handling and lifting; occasional climbing, exposure to outdoor weather, hazardous cleaning solutions, and extreme cold; and regular driving of the employee’s own vehicle to meetings, other stores, and bank deposits.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.
Ability to perform the physical activities and meet the working-condition demands described, including frequent standing or walking, bending, stooping, and kneeling; lifting merchandise; and occasional ladder climbing.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.