Store Manager

Five Below•Hebron, KY

About The Position

The Store Manager leads the store from the sales floor and is accountable for delivering a strong customer experience through effective operations, team development, and sales execution. The role involves setting the pace and priorities for the store, coaching and developing associates, keeping freight and store zones in order, managing labor to business needs and budget, and modeling selling behaviors. The manager builds a positive, high-performing team culture, adapts to changing priorities, and acts with integrity and accountability. The role is primarily active and floor-based, with real-time coaching and decisions that shape daily operations. Structured planning includes development check-ins, coaching conversations, labor and volume planning, and use of Five Below resources and programs. Success is measured through sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.

Requirements

High school graduate or equivalent.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
Minimum 3 years of management experience preferred.
5–10+ years of leadership experience leading teams and delivering results.
Experience managing a store or large department.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and place or move merchandise to a height of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.

Nice To Haves

Retail management experience.
Promotion from an assistant manager or co-manager role.

Responsibilities

Lead from the sales floor and serve as the face, voice, and pace of the store.
Coach, provide feedback to, develop, and celebrate team members.
Manage store operations, including freight flow, store zones, and clear priorities.
Manage labor by flexing staffing to business needs while staying on budget.
Drive sales by modeling selling behaviors and guiding associates on the sales floor.
Create a positive, fun, and high-performing team culture.
Adapt quickly to changing business needs and priorities.
Act with integrity and take ownership of outcomes.
Conduct development check-ins and coaching conversations.
Plan labor and volume and leverage Five Below resources and programs.
Meet expectations for sales and labor results, customer satisfaction, Store Scorecard performance, team development and retention, and operational execution and compliance.