Store Manager 1651

Hibbett•Lexington, KY

4d•Onsite

About The Position

The Store Manager oversees store sales efforts across all departments and supervises the store’s overall operation to support efficiency and profitability. The role enforces and communicates organizational policies, goals, and standards to the sales team, with a focus on meeting sales goals and supporting business growth. The Store Manager regularly communicates with the District Sales Manager and Store Support Center, represents the company professionally to employees, customers, and the community, and maintains knowledge of the store’s products and departments. The position emphasizes outstanding customer service and merchandise promotion. The Store Manager manages store assets, sales performance, inventory, expenses, payroll, scheduling, security, and staffing. The role recruits, hires, trains, mentors, evaluates, and supervises employees, and works with Asset Protection to prevent theft and reduce shrink. The Store Manager also follows through on marketing and advertising plans, monitors customer trends and competition, and identifies community opportunities.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets by managing the designated store.
Direct and oversee the store’s sales efforts.
Train and mentor store associates in sales strategies and skills.
Stay informed about store sales statistics, inventory, and expenses that contribute to profitability.
Consult and collaborate with the District Sales Manager on establishing and enforcing policies, goals, and procedures.
Direct staff to ensure department responsibilities and standards are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Provide outstanding customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and by informing management or appropriate officials of potential fraud risks.
Manage, direct, coordinate, and evaluate subordinate supervisors and non-management employees.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems in accordance with company policies and applicable laws.