Store Manager 1651

Hibbett•Lexington, KY

4d•$17 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across all departments and supervises overall operations to ensure efficiency and profitability. The role enforces organizational policies, goals, and standards; communicates with the District Sales Manager and Store Support Center to advance initiatives and business growth; and represents the company professionally to employees, customers, and the community. The Store Manager maintains knowledge of the store’s products and departments and promotes outstanding customer service and merchandise.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership skills.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets at the store.
Direct and oversee the store’s sales efforts, including training and mentoring associates in sales strategies and skills.
Stay informed about sales statistics, inventory, and expenses that affect profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards in each department are completed.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and monitor customer trends.
Monitor competitors and new ideas, and stay informed about community events and opportunities.
Deliver outstanding customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Provide overall direction, coordination, and evaluation of subordinate supervisors and non-management employees.
Carry out supervisory responsibilities according to company policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.