STORE MANAGER - MAXTON, NC STORE #4770

Dollar General•Maxton, NC
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is adequately staffed, properly opened and closed, and operated in accordance with company policies and procedures. The manager oversees employee training and performance, inventory and merchandise presentation, financial controls, customer service, store cleanliness and safety, and required paperwork. The position requires opening the store at least twice per week and closing it at least twice per week, as well as regular driving of the employee’s own vehicle to meetings, other Dollar General stores, and deposits. The work is performed in a fast-paced environment with moderate noise. It involves frequent walking or standing, bending, stooping and kneeling; handling store equipment and merchandise; lifting up to 40 pounds and occasionally up to 55 pounds; occasional ladder use up to six feet; and occasional exposure to outdoor weather, hazardous cleaning solutions, and freezer cold.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and recommend termination when appropriate.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and company policies.
  • Ensure the store is effectively opened and closed each day, personally opening it at least twice weekly and closing it at least twice weekly.
  • Review operating statements to identify business trends, sales and profitability issues, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using company work processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure environment for employees and customers.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation accurately and by required deadlines.
  • Drive a personal vehicle regularly to meetings, other company stores, and to make deposits.
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