Store Manager, Wayne - Full Time

Macy's•Sea Girt, PA

About The Position

Bluemercury is seeking a Store Manager to lead a team in delivering personalized, high-quality beauty service and expert product advice. The Store Manager drives sales and customer service, builds client relationships, and empowers colleagues to exceed client expectations. The role combines team leadership, sales strategy, training and development, recruiting, and operational management with direct client engagement, product recommendations, demonstrations, inventory support, and participation in beauty workshops.

Requirements

2–3 years of retail management experience.
Advanced authority and expertise in successful retail team leadership.
Strong interpersonal and communication skills, including the ability to connect across organizational levels and share knowledge.
Passion for beauty and interest in staying current with the latest trends and products.
Flexible availability, including days, evenings, Saturdays, and holidays.
Critical thinking, strategic partnership, and inspirational leadership skills.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Nice To Haves

Retail management experience in the beauty industry.

Responsibilities

Facilitate consistent communication among team members and business partners.
Share the brand vision and business challenges, empower the team, and hold colleagues accountable to high standards.
Model Bluemercury’s client-first service approach and build personalized relationships with colleagues, clients, and visitors.
Analyze store performance, develop strategies to achieve KPIs, delegate work, and recognize progress.
Create and execute store-level event strategies to drive incremental sales.
Train and develop direct reports through coaching, performance management, and continuous improvement.
Recruit strong performers, build a local talent bench, and plan for succession.
Execute operational tasks, supporting effective scheduling, inventory control, cost minimization, teamwork, and profitability.
Build and maintain personalized relationships with customers and internal and external partners.
Provide a welcoming and inclusive atmosphere for clients and colleagues.
Maintain expertise in beauty products and stay current on products and industry trends.
Recommend products based on clients’ needs, preferences, and skin types; demonstrate products and provide application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business by sharing loyalty program and event information.
Support stock management, product availability, and an organized, visually appealing store environment.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback and share insights with the management team.

Benefits

Competitive pay, including commission and bonus opportunities.
Merchandise discounts and gratis.
Paid time off for full-time hourly employees.
Medical, dental, and vision coverage.
401(k).
Advancement opportunities and mentorship.
Employee Assistance Program with mental health and financial literacy resources.
Colleague Resource Groups and give-back/volunteer opportunities.
Inclusive, challenging, and fun work environment.
Opportunity to perform impactful work with tangible results.