Store Manager - Brookfield Place

UNTUCKit•New York, NY
•Onsite

About The Position

UNTUCKit is seeking a Retail Store Manager to lead its Brookfield Place store. This sales-driven leadership role focuses on building client relationships, developing a high-performing team, and delivering measurable business results. The manager leads from the sales floor, models clienteling excellence, builds a selling culture, and drives revenue through team performance and client engagement. The role also oversees store operations, visual presentation in partnership with the Assistant Manager, inventory awareness, budgets, payroll, and expenses while championing UNTUCKit’s core values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!

Requirements

  • Proven experience as a retail manager with a strong sales track record.
  • Demonstrated ability to drive revenue through team performance and client engagement.
  • Strong leadership presence and ability to inspire, coach, and hold teams accountable.
  • Excellent communication and interpersonal skills.
  • Strong business acumen, including the ability to interpret sales data and act on it.
  • Experience with multi-channel POS systems and retail technology.
  • Flexibility and adaptability in a fast-paced, results-driven environment.
  • Ability to work a full-time retail schedule, including weekends, evenings, and holidays.
  • Comfortable working independently when needed.

Nice To Haves

  • Bachelor’s degree in business, Sales, or a related field preferred.

Responsibilities

  • Lead from the front as the store’s top sales driver and model clienteling excellence.
  • Build a client-first culture focused on relationship building, repeat business, and outreach.
  • Analyze sales performance and take action to drive results and exceed targets.
  • Network within the local market to increase store traffic, brand awareness, and client acquisition.
  • Recruit, train, and develop a team focused on selling behaviors and customer connection.
  • Coach team members in real time on the sales floor to improve conversion, units per transaction, and the client experience.
  • Set clear expectations, provide feedback, and manage performance to create accountability.
  • Foster a competitive, energetic environment centered on winning as a team.
  • Ensure operational excellence supports the selling environment and client experience.
  • Partner with the Assistant Manager on visual presentation to maximize product storytelling and sales.
  • Maintain inventory awareness and communicate trends affecting business performance.
  • Manage budgets, payroll, and expenses with a focus on profitability and growth.
  • Lead through UNTUCKit’s core values and build an engaged, motivated, client-focused team.
  • Promote continuous development through coaching, feedback, and partnership with leadership.
  • Adapt to business needs while maintaining focus on sales priorities.

Benefits

  • Health care plan (medical, dental, and vision)
  • Retirement plan (401(k))
  • Life insurance (basic, voluntary, and AD&D)
  • Paid time off and public holidays
  • Short-term and long-term disability
  • Training and development
  • Casual working environment
  • Wellness resources
  • Gym reimbursement/rewards program
  • 50–75% employee discount
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