Store Manager Davenport

Guitar Center•Davenport, IA

About The Position

The Store Manager is responsible for managing all aspects of the retail business and providing leadership and vision to help the team achieve desired results. The role oversees the delivery of products, services, and functions while fostering a culture of integrity, inclusion, musical passion, and respect. Successful Store Managers understand business drivers, company strategies, competition, and financial data; solve problems effectively; and deliver excellent customer experiences. They manage priorities and resources in a fast-paced environment, protect people and assets by following protocols, and lead, mentor, and develop direct reports through effective feedback. The Store Manager achieves revenue and EBITDA targets while managing the P&L; hires, trains, mentors, and develops staff; ensures appropriate staffing and scheduling; develops strategies to maintain customer satisfaction; and oversees merchandising standards to maintain an organized, clean, and welcoming in-store experience. The position also helps maintain an inclusive environment. Additional duties may be assigned. The role requires weekend, holiday, and evening availability, the ability to lift up to 30 pounds, and up to 5% domestic travel for meetings and training.

Requirements

  • At least 4 years of experience operating or managing in similar environments.
  • At least 2 years of supervisory or management experience leading teams.
  • Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Availability to work weekends, holidays, and evenings.
  • Ability to lift up to 30 pounds.
  • Ability to travel domestically up to 5% for meetings and training.

Nice To Haves

  • Bachelor's degree.
  • Understanding of retail systems and processes.

Responsibilities

  • Manage all aspects of the retail business and lead the team toward desired results.
  • Achieve revenue and EBITDA targets while managing the P&L.
  • Recruit, interview, and hire managers and associates, including using the internal recruitment system, attending hiring events, and building a pipeline for associate-level roles.
  • Train, mentor, and develop staff to help them reach their potential.
  • Ensure appropriate staffing and coverage through scheduling based on forecasted sales.
  • Build strategies to maintain positive customer satisfaction scores.
  • Maintain company and store merchandising standards and oversee efforts to provide an organized, clean, and welcoming in-store experience.
  • Maintain and foster an inclusive environment.
  • Perform additional duties as assigned.
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