Account Manager - Davenport

Imperial Companies • Davenport, IA

6d

About The Position

Imperial is seeking an experienced Account Manager to strengthen relationships with existing customers throughout Eastern Iowa and Western Illinois. The role focuses on building lasting client relationships, delivering exceptional service, and improving account profitability by aligning Imperial’s refreshment solutions with each client’s needs. Approximately 75% of the time is spent in the field meeting face to face with clients; no overnight travel is required. The company provides micro market, vending, office coffee, and fresh food solutions. Clients may be invited to visit Imperial’s 40,000-square-foot Davenport facility.

Requirements

• Three or more years of success in strategic account management or consultative B2B relationship management.
• Proven ability to retain, grow, and increase the profitability of customer accounts.
• Executive-level communication, presentation, and relationship-building skills.
• Strong business acumen and ability to identify growth opportunities.
• Experience managing multiple priorities in a fast-paced environment without sacrificing customer satisfaction.
• Experience collaborating across multiple departments.
• Self-motivated and organized, with strong listening skills.
• Ability to periodically lift products to and from customers.

Responsibilities

• Develop strategic account plans focused on customer retention, profitability, and long-term growth.
• Conduct executive business reviews and serve as the primary consultant for customers.
• Resolve complex customer challenges with urgency while maintaining exceptional service standards.
• Prioritize multiple customer initiatives in a dynamic, fast-moving business environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed