Store Manager - Store 629

Pride•Springfield, MA

6d•$48,000 - $66,000

About The Position

The Store Manager leads the store’s operations, team, and performance, taking a hands-on role in daily work and stepping in wherever needed. The manager leads 8–15 employees across shifts, typically works days, and must be available to cover any shift, including evenings, overnights, weekends, and holidays. The role is salaried and requires a minimum of 45 hours per week. The Store Manager performs frontline store duties alongside management responsibilities, including register operation, stocking, upselling, cleaning, and maintaining the lot and fuel pumps. The role also includes recruiting, hiring, training, coaching, inventory and vendor management, merchandising, banking and cash deposits, safety and food-safety standards, expense and labor control, sales goals, and company marketing initiatives. The manager may also cross-train or step in to manage deli or QSR operations as needed. Compensation includes a competitive salary, performance-based bonuses, weekly pay, a $1,500 sign-on bonus paid after six months in the position, paid time off, holiday pay, and 401(k) enrollment from the first day of employment. Actual starting pay varies based on relevant experience, skills, and shift. Employment offers are contingent on a background check; candidates may also be required to undergo drug screening.

Requirements

Open availability and ability to work any shift as needed, particularly to cover unexpected call-outs.
Valid driver’s license, access to a personal vehicle, and proof of insurance for making bank deposits.
Willingness to lead by example in all aspects of store operations, including cleaning, upselling, and frontline service.
Strong communication skills, integrity, and decisiveness.
At least 21 years of age.
Must have or be able to obtain a Food Safety Certification.

Nice To Haves

Retail or food management experience.

Responsibilities

Take ownership of store operations, the team, and store performance.
Lead and inspire a team of 8–15 employees across all shifts.
Be available to cover shifts, including evenings, overnights, weekends, and holidays, and respond to unexpected call-outs.
Perform store-employee duties, including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps.
Coach team members to provide excellent customer service and upsell promotions and key items.
Recruit, hire, and train team members, focusing on growth, accountability, and teamwork.
Manage inventory, vendor orders, deliveries, and merchandising.
Handle banking and cash deposits.
Maintain standards for safety, cleanliness, food safety, and customer satisfaction.
Control expenses and labor hours while achieving store sales goals.
Execute company programs and marketing initiatives.
Cross-train and step in to manage deli or QSR operations when necessary.
Perform other duties as assigned.