Store Manager - Brooklyn Park, MD Store #17185

Dollar General•Brooklyn Park, MD

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees daily store operations, employee performance and development, inventory and merchandise standards, financial controls, customer service, safety, and compliance with Company policies and procedures. The manager is expected to open the store at least twice per week and close it at least twice per week. The role requires regular driving of the employee’s own vehicle to attend meetings, visit other Dollar General stores, and make deposits. Work takes place in a fast-paced environment with moderate noise and may include exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.
High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with applicable labor laws and Company policies, ensuring the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Ensure the store is properly staffed and opened and closed effectively; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, product pricing, and signage.
Maintain accurate inventory through controls for damages, markdowns, scanning, paperwork, and facilities.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to meetings, other Dollar General stores, and deposit locations.