STORE MANAGER - ERLANGER, KY STORE #3792

Dollar General•Erlanger, KY

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee hiring, training, performance, and compliance, while ensuring the store is appropriately staffed and opened and closed effectively. The manager opens and closes the store at least twice each per week. The Store Manager monitors operating results and business trends, manages ordering and inventory, ensures merchandise is stocked and presented according to company practices, and maintains accurate inventory and financial controls. The position leads customer service, keeps the store clean and organized, supports a safe and secure environment, ensures necessary tools are available, and completes required paperwork and documentation in accordance with company policies and deadlines. The job involves frequent walking or standing, bending, stooping, and kneeling; some merchandise and equipment handling; lifting up to 40 pounds and occasionally up to 55 pounds; occasional ladder climbing to six feet; and regular driving a personal vehicle for meetings, visits to other stores, and deposits. Work takes place in a fast-paced environment with moderate noise, and may involve occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure appropriate store staffing.
Train employees, conduct performance evaluations, identify performance gaps, provide counseling or solutions, and take disciplinary action up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is staffed and opened and closed effectively; open and close the store at least twice per week each.
Review operating statements to identify business trends, sales and profitability opportunities, expense control needs, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and Basic Stock Replenishment/cycle counts weekly.
Ensure merchandise is efficiently staged, stocked, and stored using company work processes.
Ensure merchandise presentation follows established practices, including proper fixture use, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized store and a safe, secure work and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle regularly to attend meetings, visit other Dollar General stores, and make deposits.