Full Time Store Manager

Littlefield Companies•Batesville, AR

About The Position

The Store Manager oversees store operations and team performance while providing exceptional customer service. The role includes greeting customers, processing transactions accurately, maintaining clean and organized store areas, and ensuring the store is well stocked and visually appealing. The Store Manager leads deli or cashier team members, supports their training and development, and helps create an efficient, positive work environment. The position also involves managing inventory and cash-handling procedures, monitoring product quality and transaction accuracy, addressing escalated customer concerns, and completing end-of-day paperwork. The Store Manager communicates with the Assistant Manager, team members, corporate staff, supervisors, and auditors to support smooth store operations.

Requirements

High school diploma or equivalent preferred.
Previous experience in a cashier or customer service role preferred.
Mathematical skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to handle cash transactions accurately and efficiently.
Basic computer skills and familiarity with point-of-sale systems.
Positive attitude and willingness to assist customers.
Ability to stand for extended periods and lift or move objects weighing approximately 25 pounds.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

High school diploma or equivalent.
Previous experience in a cashier or customer service role.

Responsibilities

Greet customers professionally and provide information about products, promotions, and store policies.
Process cash, credit, and debit transactions accurately, applying correct prices and discounts.
Handle customer inquiries and resolve issues promptly and courteously, including escalated concerns.
Maintain a clean and organized checkout area and replenish bags, receipt paper, and other supplies.
Monitor and report checkout discrepancies or suspicious activity.
Collaborate with team members to support smooth store operations and follow safety and security procedures.
Restock shelves, coolers, and displays, and maintain an orderly, visually appealing store environment.
Clean service areas, restrooms, the sales floor, food preparation areas, and the parking lot.
Provide guidance, support, and leadership to deli or cashier team members.
Oversee daily operations and ensure team members follow company policies and procedures.
Develop and implement employee schedules that prioritize store operations.
Train new team members on deli or cashier procedures and provide ongoing coaching.
Foster a positive and collaborative work environment.
Monitor inventory levels for deli or cashier supplies, place orders, restock items, and conduct inventory checks to minimize shortages and waste.
Check deli product quality and freshness against recipes and presentation standards.
Monitor cashier transactions for accuracy and compliance with cash-handling policies.
Lead by example in delivering customer service and fostering a positive customer experience.
Oversee cash handling, including opening and closing registers, making change, and preparing deposits.
Conduct periodic cash audits and complete end-of-day paperwork and reports for the corporate office.
Communicate updates about tasks, goals, and procedural changes to the Assistant Manager and team members.
Collaborate with the Assistant Manager to maintain seamless operations.
Respond to corporate, supervisory, and auditor emails promptly.
Perform other duties as assigned.