Store Manager - Warren, Mi Store #9701

Dollar General•Warren, MI

About The Position

The Store Manager is responsible for managing all store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance while ensuring the store is appropriately staffed and opened and closed each day. The manager also monitors business results and inventory, maintains merchandising and financial controls, provides customer-service leadership, and ensures the store is clean, safe, organized, and adequately equipped. The position requires frequent walking and standing, bending, stooping, and kneeling, as well as some handling and lifting of merchandise and equipment. The work takes place in a fast-paced environment with moderate noise and may involve exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers. Occasional climbing on a step ladder up to six feet and regular use of a personal vehicle for meetings, store visits, and deposits are also required.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.
  • Ability to lift up to 40 pounds, with occasional lifting of up to 55 pounds.
  • Ability to regularly drive a personal vehicle to meetings, other stores, and make deposits.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies; ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to Company work processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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