Store Manager FT - WA 353
About The Position
Talk4Less Wireless, an authorized Cricket Wireless retailer, is seeking a goal-oriented Store Manager to lead the full operation of a retail store. The manager spends much of the business day on the sales floor, supporting customers and coaching the sales team while overseeing store performance and daily operations. The role includes leadership across staffing, sales, customer service, hiring, training, marketing, and inventory, with the goal of meeting organizational and individual performance targets and providing strong customer service within company policies. The position offers hourly pay plus sales bonuses and a monthly manager bonus upon qualification of store goals. The posted salary range is $19.50–$21.00 plus commission per month. Benefits include paid time off, optional medical coverage with a monthly deduction, phone service discounts, and development and growth opportunities.
Requirements
- 1–2 years of management experience in retail or another strongly customer-focused environment.
- High school diploma or GED required.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Competence in customer focus, change and innovation, strategic thinking, relationship building and influencing, talent management, and inspirational leadership.
- Working knowledge of PC Windows applications.
- Ability to motivate, coach, develop, lead, and train a sales team.
Nice To Haves
- College degree preferred.
- Working knowledge of cellular or advanced wireless communications preferred.
- Bilingual in Spanish and English preferred.
Responsibilities
- Oversee all retail store operations, including opening and closing, staffing, service levels, cash, and inventory.
- Adjust staffing as needed to meet business needs.
- Spend most business hours on the sales floor greeting customers, coaching employees, and managing day-to-day sales operations.
- Establish and exceed organizational and individual performance goals.
- Provide leadership to deliver high levels of customer service while following company policies.
- Screen, hire, and continually recruit sales staff.
- Manage retail functions including hiring, training, marketing, and team leadership.
- Maintain appealing visual merchandising in accordance with Cricket standards.
- Motivate, encourage, coach, develop, lead, and train the sales team.
- Answer customer questions about billing processes, equipment, service plan upgrades, and other customer service matters.
- Ensure sales associates are trained on new products and offerings and know the techniques needed to sell them.
- Participate in community events, local marketing events, and public relations activities to build a positive local image.
- Perform additional tasks, duties, or projects as assigned.
Benefits
- Competitive paid time-off program.
- Optional medical coverage with a monthly deduction.
- Phone service discounts.
- Development and growth opportunities.
- Hourly pay plus sales bonuses and a monthly manager bonus upon qualification of store goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
