Store Manager, Francis Scott Key Mall

KnitWell Group•Frederick, MD
•Onsite

About The Position

As a Store Manager at Lane Bryant, you lead the store team, serve customers, and drive store sales growth. You are responsible for increasing store business results while coaching and developing your team to deliver exceptional customer experiences. The role offers daily opportunities to champion the brand’s culture of inclusivity with associates and customers. You lead store activities to achieve business goals, including financial objectives, and drive performance through compliance with brand standards for operational controls, asset protection, merchandising, and store procedures. You lead by example on the sales floor, support merchandising and store presentation, help hire and develop a high-performing team, and promote community involvement through in-store events and philanthropic initiatives.

Requirements

  • 1–3 years of specialty retail experience.
  • Prior management experience; specialty retail experience preferred.
  • High school diploma or equivalent required.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

  • Cultivate an inclusive and welcoming environment for customers and associates.
  • Use collaboration and communication skills to problem-solve, adapt, and lead the team to meet customer and business needs.
  • Lead and direct store activities to achieve business goals, including financial objectives.
  • Drive store performance through compliance with brand standards for operational controls, asset protection, merchandising, and store procedures.
  • Engage with customers on the sales floor to understand their needs and support their shopping experiences.
  • Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
  • Partner with store leaders to hire and develop a high-performing team.
  • Create positive associate experiences through recognition, coaching, and professional development.
  • Promote community involvement by supporting in-store events and philanthropic initiatives.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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