Store Manager - Dgpp - Fort Washington, MD Store #7986

Dollar General•Fort Washington, WA

17h

About The Position

The Store Manager is responsible for managing all employees and processes in a high-sales-volume retail store selling food and general merchandise. The role oversees timely and efficient store functions, including ordering, receiving, stocking, merchandise presentation, staffing, cash handling, shrink control, and customer service. Food categories include produce, dry foods, meats, and dairy/frozen foods. The Store Manager reviews operating statements and business trends, maintains compliance with company policies and procedures, manages the store budget, and leads inventory, ordering, merchandising, and in-stock operations. The role recruits, hires, trains, schedules, coaches, evaluates, and retains employees; ensures compliance with labor laws and company policies; and oversees store safety, food handling, sanitation, security, and customer service. The manager also communicates corporate and area initiatives, maintains required documentation, ensures equipment is functional, and represents the store with governmental regulatory agencies. The position involves frequent walking and standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional ladder climbing, exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. The role requires regular driving of a personal vehicle for meetings, visits to other stores, and deposits.

Requirements

Ability to read and interpret operating statements and identify corrective actions for negative trends.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Ability to read and interpret diagrams, health regulations, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform cash register functions to generate reports.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices in compliance with applicable law and company requirements.
Knowledge of local and state food-handling certifications and requirements, and ability to obtain required food-handling management certifications.
Basic knowledge of personal and network computer systems for communicating with the corporate office, creating merchandise signage, and obtaining and emailing information.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Knowledge of inventory management and merchandising practices.
Knowledge of food-handling, safety, and sanitation regulations.
Ability to communicate information and standards effectively, verbally and in writing, to staff, suppliers, and customers.
Ability to interact respectfully and effectively with staff, suppliers, and customers.
Good organizational skills and attention to detail.
Ability to solve problems and handle varied situations relating to store operations and business relationships.
High school diploma or equivalent.
Valid driver's license.

Nice To Haves

Post-secondary business school training preferred.
Five or more years of retail store experience preferred, including at least one to two years as a store manager or in a similar position in a retail grocery store or equivalent operation.

Responsibilities

Review operating statements to identify sales, profitability, expense control, and shrink trends, and take corrective action as needed.
Maintain positive business trends and ensure compliance with company standard operating procedures, policies, and work processes.
Review advertising and planner ordering plans.
Review perishable and food ordering processes to maximize sales and minimize markdowns.
Ensure the store meets or exceeds in-stock targets.
Validate Find-Fill processes and the seven-day workflow.
Facilitate efficient staging, stocking, and storage of merchandise.
Ensure merchandise presentation, fixtures, pricing, and signage follow established practices and plans.
Control damages and markdowns and manage the store budget.
Maintain cashier accountability, key control, scanning accuracy, security practices, and cash control procedures.
Recruit, interview, select, hire, train, assign tasks to, and retain qualified, high-performing employees.
Develop and maintain employee work schedules and ensure appropriate store staffing and timely opening and closing.
Train employees and authorized key carriers in store operations and employee supervision.
Evaluate employee performance and address performance or conduct issues through coaching, counseling, and, when necessary, termination.
Ensure compliance with federal and state labor laws and company policies; recommend pay rates and advancement and address employee leave requests.
Ensure staff obtain required local and state food-handling certifications.
Ensure the store meets safety, food-handling, and sanitation standards; plan and lead staff meetings and events related to safety, security, and policies.
Represent the store and cooperate with governmental regulatory agencies.
Communicate and implement corporate and area initiatives relating to human resources, products, pricing, and merchandise presentation.
Provide customer-service leadership, address customer needs and requests efficiently, and maintain daily contact with customers to understand merchandise expectations.
Ensure store equipment is adequate and functional and recommend additional or alternative equipment when needed.
Ensure paperwork and documentation are completed according to guidelines and deadlines.
Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.