Store Manager 1045

Hibbett•Eden, NC

1d•$15 - $20•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across all departments and supervises overall operations to promote efficiency and profitability. The role communicates and upholds organizational policies, goals, and standards to the sales team, while working with the District Sales Manager and Store Support Center to advance business initiatives and growth. The Store Manager represents the company professionally to employees, customers, and the community, maintains knowledge of the store’s product areas, and promotes outstanding customer service and merchandise.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Responsibilities

Drive store sales and achieve sales goals, with a consistent focus on company growth.
Manage and control the company’s assets at the assigned store.
Direct and oversee store sales efforts, including training and mentoring associates in sales strategies and skills.
Stay informed about sales statistics, inventory, and expenses that affect profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards are met in each department.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and monitor customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Provide outstanding customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to management or appropriate officials.
Supervise subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training; direct, coordinate, and evaluate the unit.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws, including assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems.