Store Manager

Five Below•Ann Arbor, MI

1d•$52,500 - $66,300

About The Position

The Store Manager leads from the sales floor and is responsible for delivering a strong store and customer experience through effective operations, team development, and sales leadership. The role oversees store priorities, merchandise flow and presentation, labor planning, customer satisfaction, team culture, and operational execution. The manager coaches and develops associates, adapts to changing business needs, and is accountable for store outcomes. The role is active and movement-oriented, with visible leadership across the sales floor and stockroom. It also includes structured planning and development work, such as development check-ins, coaching conversations, labor and volume planning, and use of company resources and programs. Success is measured through sales and labor results, customer feedback, Store Scorecard performance, team development and retention, and operational execution and compliance.

Requirements

High school graduate or equivalent.
At least 18 years old.
5–10+ years of leadership experience leading teams and delivering results; a separate minimum qualification states that a minimum of 3 years of management experience is preferred.
Experience managing a store or large department; retail experience is preferred but not required.
Excellent verbal and written communication skills.
Ability to multitask, think creatively, and maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to perform the essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

Promotion from assistant manager or co-manager roles.
Retail management experience.
Experience in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

Lead the store by setting its pace and serving as a visible presence for associates and customers.
Coach, develop, provide feedback to, and recognize associates.
Oversee store operations, including freight flow, merchandise zones, and daily priorities.
Manage labor and adjust staffing to business needs while staying within budget.
Drive sales by modeling selling behaviors and guiding the team on the sales floor.
Create a positive, fun, and high-performing team culture.
Adapt to changing business needs and take responsibility for outcomes.
Conduct development check-ins and coaching conversations.
Plan labor and volume.
Maintain operational execution and compliance.