About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, hiring, training, performance management, and compliance with labor laws and company policies. The Store Manager monitors store operations and business results, manages ordering and inventory, ensures merchandise is stocked and presented appropriately, and maintains cash, security, and facility controls. The position provides customer-service leadership and maintains a clean, organized, safe shopping and working environment. The manager also completes required paperwork and ensures employees follow company procedures.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • Frequent walking and standing, and frequent bending, stooping, and kneeling.
  • Ability to frequently lift up to 40 pounds and occasionally lift up to 55 pounds.
  • Ability to occasionally climb using a ladder.
  • Ability to regularly drive or provide personal transportation for work-related duties.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, and retain qualified employees; ensure the store is properly staffed.
  • Conduct performance evaluations, address performance gaps through solutions or counseling, and make recommendations about pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is opened and closed effectively each day, personally opening it at least twice per week and closing it at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, inventory issues, Basic Stock Replenishment, and cycle counts.
  • Oversee merchandise staging, stocking, storage, pricing, signage, and presentation according to company practices.
  • Maintain inventory accuracy by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer-service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools needed to perform required tasks.
  • Enforce company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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