STORE MANAGER - 21 and older only - OPELIKA AL

Dollar General•Opelika, AL
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager ensures the store is properly staffed, opened and closed each day, and operated in compliance with company policies and applicable labor laws. The role includes personally opening the store at least twice a week and personally closing it at least twice a week. The Store Manager oversees employee recruiting, selection, training, performance evaluation, development, counseling, and retention. The manager monitors operating statements and business trends, controls expenses and shrink, manages ordering and inventory, and ensures merchandise is stocked and presented according to company practices. The role also maintains accurate inventory, cash and facility controls, customer service, store cleanliness, safety, security, and required documentation. The work takes place in a fast-paced environment with moderate noise. It involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment; occasional ladder climbing; and regular driving to make bank deposits, with occasional travel to meetings or other Dollar General stores. The employee may occasionally be exposed to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash handling, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, termination practices, legal compliance, and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand, bend, stoop, kneel, handle merchandise and equipment, and lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to climb a ladder occasionally.
  • Regularly drive or provide own transportation for bank deposits and occasionally travel to management meetings or other stores.
  • Must be 21 years of age or older.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.
  • Bilingual Spanish skills may be preferred at certain store locations.

Responsibilities

  • Recruit, select, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
  • Conduct performance evaluations, identify performance gaps, provide solutions or counseling, and make recommendations regarding pay and advancement, up to and including termination.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
  • Ensure the store is properly opened and closed each day, personally opening it at least twice weekly and closing it at least twice weekly.
  • Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
  • Manage ordering, inventory, in-stock targets, seasonal direction, Basic Stock Replenishment, and cycle counts.
  • Oversee efficient staging, stocking, storage, and presentation of merchandise, including appropriate fixtures, pricing, and signage.
  • Maintain inventory accuracy through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized, safe, and secure store environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive or provide own transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.
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